Buy 1 Get 1 Offer Terms & Conditions:
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The Buy 1 Get 1 Free offer applies when customers add any 2 products to their cart. The lower-priced item among the pair will be free of charge.
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For customers adding 4 products to their cart, the 2 lower-priced items will be free of charge.
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Return or exchange is only applicable if you receive a damaged or incorrect product.
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To be eligible for a replacement or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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A proof of damage or wrong product received is required. Please provide an unboxing video while opening the package to claim a refund or replacement.
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Refunds or replacements will be processed upon verification of the unboxing video and assessment of the returned item's condition.
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This offer is valid for a limited time and subject to change without prior notice.
By availing of this offer, you agree to abide by these terms and conditions.
Follow steps below to begin process
- MAIL us on support@hokmakeup.com or call us at 9810245261
- Provide us with proper pictures of the product you have received along with the picture of the invoice.
- In case of payment refund, the paid amount will automatically be applied to your HOK Wallet within 2 business days.
If you haven’t received a refund in 7-10 business days, first check your HOK account again.
HOK Makeup has the authority to cancel the order or the item(s) anytime if found a matter of question. In case of cancellation, we process the refund within 24-48 business hours for the prepaid orders.
In any case, you can always contact us at support@hokmakeup.com