Member Faq

Got a question? Here are answers to some of the most common ones!

Program Details & benefits

What is the HOK Rewards Program?

The HOK Rewards program is our loyalty initiative designed to offer exclusive benefits to our valued customers. This tiered program includes three levels: Joy, Bliss, and Euphoria.

What Benefits Are Included in Each Tier?

To see a full list of tier-specific benefits, please visit our Loyalty page on the HOK website. Don’t miss out on these perks!

Enrollment & Tier Advancement

How Do I Join the HOK Rewards Program?

Simply sign up on our website to enter the Joy tier (1st tier) of the HOK Rewards program. Once you shop for ₹2,000 or more, you’ll automatically advance to the Bliss tier (2nd tier).

How Do I Advance to the Next Tier?

Keep shopping to unlock new tiers! Spend ₹2,000 to reach Bliss tier status and ₹6000 for Euphoria. Once you meet the spending threshold after the return period ends i.e. 7 days, you’ll automatically be upgraded to the next tier.